beng88 Terms & Conditions

To register a beng88 account you must:

• Be at least 21 years of age at the time of registration.
• Be a resident of or physically located in a jurisdiction where online gaming is not prohibited by applicable law.
• Provide accurate, current, and complete personal information during registration, including your full legal name, date of birth, and valid mobile number.
• Not be a current employee, contractor, or immediate family member of an employee of beng88 or any of its affiliated game studios or payment partners.
• Not have been previously excluded, suspended, or banned from beng88 or instructed by beng88 to close an account.

beng88 reserves the right to request documentary proof of identity, age, and residence at any stage and to suspend account access pending satisfactory verification. Accounts where verification is not completed within 30 days of request may be closed.

Each registered player is permitted to hold one (1) account only. You are responsible for:

• Keeping your login credentials strictly confidential and not sharing them with any third party.
• Ensuring your contact details, including mobile number and email address, remain accurate and up to date.
• Logging out of your account after each session, particularly when using a shared or public device.
• Notifying beng88 support immediately upon discovering or suspecting any unauthorised access to your account.

beng88 will not be held liable for losses arising from your failure to maintain the security of your account credentials. Account balances may not be transferred between players under any circumstances.

beng88 accepts deposits via bKash, Nagad, Rocket, Upay, and other methods listed in the cashier at the time of deposit. The following conditions apply to all deposits:

• Minimum deposit amount: ৳200.
• Deposits must originate from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are credited to your beng88 balance in real time under normal conditions. Processing delays caused by mobile wallet network issues are outside beng88's control.
• beng88 does not charge fees on deposits, however your mobile wallet provider may apply their own transaction charges.
• Deposited funds are used for gaming purposes only and do not accrue interest.

beng88 reserves the right to reverse or decline any deposit that cannot be verified as originating from the account holder's own registered payment method.

Withdrawal requests are subject to the following conditions:

• Minimum withdrawal amount: ৳500.
• Withdrawals are processed to the same mobile wallet method used for the most recent qualifying deposit.
• Standard processing time is 5 to 15 minutes under normal operating conditions, 24 hours a day.
• Identity verification (KYC) must be completed before the first withdrawal is processed. Required documents typically include a valid national ID (NID), selfie, and proof of payment method ownership.
• Withdrawals of bonus-derived winnings are subject to the applicable wagering requirements being fully met.
• beng88 reserves the right to carry out enhanced due diligence checks on withdrawal requests above certain thresholds, which may extend processing time.

Any attempt to withdraw funds that were deposited but never wagered (i.e., deposit and immediate withdrawal with no gaming activity) may be subject to a processing fee or refusal at beng88's discretion.

beng88 offers various bonuses and promotions to eligible players. All promotional offers are subject to the following general terms, in addition to any specific terms published with each individual offer:

• Bonuses are available to players who have completed KYC verification unless explicitly stated otherwise.
• Each bonus offer may only be claimed once per player, household, IP address, device, or payment method, unless stated otherwise.
• Bonus funds and any winnings generated from bonus funds must meet the stated wagering requirement before they can be withdrawn.
• beng88 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.
• Bonuses have expiry periods. Unused bonus funds will be forfeited upon expiry.
• In cases of suspected bonus abuse, beng88 reserves the right to void bonus awards and related winnings and to restrict or close the relevant account.

All games available on beng88 are supplied by third-party game studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each game are determined by the respective game studio and are displayed within the game interface. beng88 is not responsible for errors in game software supplied by third-party studios, though will work to facilitate resolution.

• Bets placed and confirmed are final. Once a round or hand has commenced, bets cannot be changed or cancelled.
• In the event of a disconnection during a live casino game, beng88's server-side records will be used to determine the outcome of any affected round.
• Sports bets are governed by the odds and rules displayed at the time of bet placement. In-play odds are subject to change until bets are confirmed.
• beng88 reserves the right to void any bet placed on an event where the result was already known at the time of placement (late betting fraud).

The following activities are strictly prohibited on the beng88 platform and may result in immediate account suspension, balance forfeiture, and legal action where applicable:

• Using automated software, bots, scripts, or artificial intelligence to interact with games, place bets, or harvest data.
• Colluding with other players to gain an unfair advantage in any game, particularly live poker or table games.
• Using the platform for money laundering, fraud, or any other unlawful financial activity.
• Attempting to exploit glitches, errors, or vulnerabilities in game software or the platform infrastructure.
• Creating multiple accounts for the purpose of claiming bonuses more than once.
• Providing false personal information during registration or verification.
• Allowing a person under 21 years of age to access or use your beng88 account.

beng88 is committed to promoting responsible gaming. Tools available to all registered players include deposit limits, session time reminders, cooling-off periods, and self-exclusion. Players who believe gambling is negatively affecting their life are strongly encouraged to use these tools and to contact our support team. Full details are available on our Responsible Gaming page. beng88 enforces a strict 21+ age policy and prohibits gaming by minors under all circumstances.

All content on the beng88 platform, including but not limited to logos, graphics, text, software, game interfaces, and trade marks, is the property of beng88 or its licensors and is protected by applicable intellectual property law. You may not reproduce, distribute, modify, or create derivative works from any beng88 content without prior written consent. You are granted a limited, non-exclusive, non-transferable licence to access and use the Services for personal recreational purposes only.

To the fullest extent permitted by applicable law, beng88 shall not be liable for:

• Any financial losses arising from your use of the Services, including gaming losses.
• Interruptions, delays, or errors in the Services caused by circumstances beyond beng88's reasonable control, including network outages, third-party payment failures, or force majeure events.
• Loss of data, loss of profit, or consequential, indirect, or special damages of any kind.
• Actions of third-party game studios in connection with game outcomes or software errors.

beng88's total aggregate liability to any player for any claim arising under or in connection with this Agreement shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

You may close your beng88 account at any time by contacting customer support. Any remaining verified balance will be returned to you via your registered withdrawal method, subject to identity verification. beng88 reserves the right to suspend or permanently close any account, without prior notice, where:

• A breach of this Agreement is detected or reasonably suspected.
• Fraudulent, unlawful, or abusive conduct is identified.
• KYC verification is not completed within the required period.
• The account has been inactive for a continuous period of 12 months or more.

Upon termination for breach, beng88 may withhold balances pending investigation. Where fraud or money laundering is confirmed, balances will be surrendered in accordance with applicable legal obligations.

If you have a complaint about any aspect of the beng88 Services, please contact our customer support team in the first instance via live chat or by email at [email protected]. beng88 aims to acknowledge all complaints within 24 hours and resolve them within 7 business days. Where a complaint cannot be resolved to your satisfaction through our internal process, further escalation options will be communicated to you at that stage.

beng88 collects, stores, and processes personal data in accordance with our Privacy Policy. By registering, you consent to the collection and use of your personal information as described therein. beng88 employs 256-bit SSL encryption on all pages and transactions. We do not sell your personal data to third parties. Data may be shared with KYC verification partners, payment processors, and game studios solely as necessary to deliver the Services.

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with applicable law. Players access the beng88 platform voluntarily and are responsible for ensuring their use of the Services complies with local laws in their jurisdiction. beng88 makes no representation that the Services are legal or appropriate for use in any specific jurisdiction.